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WHY IS THE TPMS LIGHT ON AFTER I PROGRAMMED THE MX-SENSORS VIA MANUAL INPUT AFTER DRIVING?

Solution:

Ensure that the original sensor ID was correctly inputted.

WHY DOES THE VEHICLE’S TPMS LIGHT INDICATE LOW PRESSURE FOR THE WRONG TIRE AFTER ROTATING THE TIRES?

Solution:

The sensors have to be relearned to the vehicle. After the tire rotation, the registered IDs and their corresponding location do not match what is registered to the vehicle’s ECU.

WHICH FREQUENCY SHOULD I USE WHEN THE VEHICLES MODEL YEAR HAS OPTIONS FOR BOTH 315MHZ AND 433MHZ?

Solution:

Some vehicle manufacturers use both 315MHz and 433/434MHz sensors in the same model year. For example, Audi used either 315MHz or 433MHz frequency sensors on their 2005 and 2007 model year A6 vehicles. Select one frequency and attempt to activate. If the sensor fails to activate, choose the other frequency and attempt sensor activation.

WHY AM I GETTING A “NOT SUPPORTED” OR “FAILED TO ESTABLISH COMMUNICATION” WARNING MESSAGE?

Contact Autel Technical Support.

WHY CAN’T I RELEARN OR ACTIVATE A SENSOR WHEN CHOOSING THE CLOSEST VEHICLE MODEL YEAR AVAILABLE WHEN THE VEHICLES MODEL YEAR IS NOT LISTED ON THE TOOL?

Solution:

If your vehicle model is not supported on your Autel tool, please contact support for a suitable vehicle model year, if available.

WHY CAN’T I ACTIVATE THE TPMS SENSORS?
  1. Ensure your tool has the latest software.
  2. Ensure that the vehicle uses Direct TPMS.
  3. Make sure you have selected the right model year
  4. If more than one frequency type is listed for the vehicle, try both listings.
  5. The sensor may be damaged or its battery dead. In either case, the sensor will need to be replaced.
  6. If your vehicle’s production month is on the border of two model year listings, try both listings.
  7. A vehicle manufacturer might use different sensor manufacturers on the same model during the same production time, such as in this example, BMW 2 Series (VDO) 2014/03-2016/12 433MHz and BMW 2 Series (HUF) 2014/01-2014/12 433MHz. You may need to try both listings.
WHY CAN I ACTIVATE THE SENSORS BUT CANNOT RELEARN THE SENSORS TO THE VEHICLE?

1. Autel’s TPMS tools display manufacturer vehicle relearn instructions. They must be followed exactly for the sensors to be relearned correctly to that vehicle.

2. Hyundai and Kia vehicles can use either high line or low line TPMS systems. Ensure you have selected the correct listing on the tool.

WHY DOESN’T THE AUTEL TOOL READ TIRE PRESSURE INFORMATION ON MY VEHICLE?

Ensure that your vehicle employs a direct system with sensors to monitor tire pressure. If you are unable to verify if your vehicle uses a direct or indirect system, dismount tire, squeeze or separate its outer tube to see if a sensor is attached to the valve stem.

Indirect systems do not use sensors on the wheels to measure tire pressure, but rather typically use the antilock braking system (ABS) speed sensors to calculate pressure.

WHY CAN’T I ESTABLISH COMMUNICATION BETWEEN MY TS601 TOOL AND VEHICLE VIA THE OBD PORT?

If the vehicle uses an Indirect Tire Pressure Monitoring System, the TS601 will not be able to communicate with the vehicle via the OBD port. If available, use one of Autel’s fully bi-directional diagnostic tool such as the MS906 or MS906TS to auto scan the vehicle and confirm the vehicle has a TPMS module.

The tire pressure monitoring system can also be managed by the Body Control module. If one of these modules is present, contact Autel Technical Support to ensure the tool and its associated cable is functioning correctly.

WHY DOES THE VEHICLE COVERAGE CHART ON THE WEBSITE LIST THAT THE TOOL IS COMPATIBLE WITH MY VEHICLE, BUT I DON’T SEE IT ON THE TOOL?

Ensure that your tool has the latest software.

If you are unsure how to update your tool, visit the software downloads page.